Course OutlineOur new Data Center Technician Course is built to help technical staff better understand the requirements for operational excellence in a data center, while maintaining a customer focused approach. From facility monitoring to customer life cycle, best practices and maintenance to SLA management, the Data Center Technician Course is an important link between you and the future of your business.
Key learning outcomes:
- Be aware of the current and emerging standards and best practices relevant to the data center technician role
- Define best practice in measurement, monitoring and management of environmental reporting systems
- Understand the environmental parameters impacting daily operation and client SLAs - power/air quality/temperature/humidity
- Understand a customer’s technical installation requirements (either internal or external in the case of a third party service provider